If you would like to speak to past clients please ask and we will happily pass over telephone numbers, so you can find out other peoples experiences of working with Ash Island Lofts and how happy they are with their new London loft conversion.
Mrs Jessop, Chiswick, W4
Ash Island were professional and friendly and made the entire process enjoyable and pain free! The whole thing from start to finish took seven weeks - including puting in the shower room, tiling and getting lots of fitted shelving built - by a company they recommended and were able to work around - making the process speedy and seamless. Daniel, Subbi and the team were very easy to talk to, and Michelle in the office was incredibly efficient at sorting out the inevitable small problems. The cost is transparent and fair. Streets ahead of anyone else.
Wayne Clark, Tooting, SW17
We would like to put on record our thanks to Radek, Michael, Louie and the rest of the team for their hard work and diligence. Radek has done an incredible job of managing the project and went beyond the call of duty on a number of occasions. We should also highlight Michael’s first class workmanship – it is clear that the whole team take pride in their work and they have delivered a high quality product. The friendliness and professionalism of Radek also went a long way to making the whole process manageable from our perspective. We are extremely pleased with the outcome and happy to provide feedback on Ash Island Lofts to this effect.
Sarah Brown, Stamford Brook, W6
Ash Island completed our loft last year and we are so pleased with the results. Aron and his team were a pleasure to have in the house, they worked hard and were friendly and helpful when we had queries or changes. Everything was completed on time and to budget and we couldn't be happier.
Dan Peters, Hither Green, SE12
Ash Island recently completed a loft conversion in our new house. It is the third time we have worked with Ash Island who completed a loft conversion and kitchen extension in our previous home. Once again, the quality of workmanship, professionalism and efficiency of the team were outstanding. The whole project was completed within 8 weeks and genuinely felt almost effortless on our part. Communication was clear throughout, plans and costs were transparent and nothing was a problem. We honestly wouldn't work with anyone else on a project like this. Matt and Lloyd went out of their way to accommodate our schedule for the build and so many of our neighbours have commented on how quickly and considerately the build was completed.
We love our new loft.
Thank you Ash Island!
David Richards, Isleworth, TW7
My wife and I had our loft conversion done by Ash Island back in January and February and couldn't be happier with the end result. From the very start, with our first meeting with Matt to discuss our plans, all the way through to completion, they were fantastic throughout. The construction team were always on time each day, kept us updated with the schedule, made sure the property was kept as clean as possible, always found solutions to tricky problems, resolved the few issues there were straight away and completed the work in a quick timeframe and to a brilliant standard. The neighbours also commented on how good Ash Island were! We are so happy that we chose Ash Island and highly recommend them to anyone else looking to have a loft conversion done.
Mr Waters, Hanwell, W7
Ash Island completed our loft extension and also a complete renovation of our family bathroom. They started work on time and finished all of the building work efficiently and ahead of schedule. The team were extremely hardworking, friendly and polite. We are very happy with the finished results and would definitely recommend Ash Island. Thank you!
Mr and Mrs Griffith, Ealing, W13
Matt and his team were fantastic from start to finish. Kept us informed, worked quickly and efficiently, and performed the entire job with the utmost of professionalism. I would recommend his service to anyone looking to do a loft conversion. We are beyond delighted with the finished product! Special shout out to Cristian, our site manager, who was an absolute hero.
The service was 5* from start to finish and we will be recommending you guys to everyone
Mrs Mackenzie, Pinner, HA5
Just a quick email to give some feedback on Daniel and Subbi as we approach the end of the works (subject to snagging (if any)!).
Daniel and Subbi were both excellent from start to finish. They communicated very well and dealt with all questions and queries very clearly, efficiently and with professionalism (and also with humour). It was a great working relationship. They always took great lengths to get everything sorted on a day to day basis. They also were happy to do deal with things as and when they arose. For example, when there was an issue with a tarpaulin splitting and rain coming in early in the build process, Subbi was there within an hour (on a Sunday) to fix everything.
Having dealt with various tradesman over the years I have to say that they were by far and away the easiest to deal with. We have been very happy with the work they have done and appreciated their dedication and focus.
Mr and Mrs Kossoff, Acton W3
Reading all of the other Ash Island positive reviews, we can only but wholeheartedly agree. Ash Island made the absolute best of the space available for our loft extension. It was a great pleasure working with both the building team, led by Aron, and the administrators, led by Matt & Michelle. They were fast, efficient and creative and we could not be more delighted with the finished result. We have had no hesitation in recommending Ash Island to friends and neighbours. Annie & Simon Acton W3
Mr and Mrs Cox, Isleworth, TW7
We chose to have Ash Island do our loft and kitchen extension/complete house overhaul are so happy we did. They worked from start to finish with dedication and professionalism - friends were impressed not only at the finished results but with the rate at which the project was executed. Aron and his fantastic team worked tirelessly, and with remarkably few glitches for such a large body of work. Ash have an excellent team and we salute all the people who made our house so beautiful.
Mr Dodia, Hammersmith, W6
A big thank you to Matt and his team for completing our loft conversion well within the time period they quoted, professionally and smoothly. Matt is a great chap to speak too and he will answer any queries promptly, also I have to give a big thumbs up to our site manager Timmy and also Robert who both worked on our build from start to finish, both were pleasant and professional to have on-site during the build, in fact, all the team that worked on our build were great along with Michelle and Chris in the office. I would highly recommend Ash Island to anyone considering a loft conversion or even a kitchen extension.
Mrs Narayan, Greenford, UB6
Ash Island lofts completed my loft ahead of schedule took extreme care of my property and done a fantastic job. Would highly recommend them, the team were a pleasure too. Diego and Carlo were tidy, respectful, and very helpful. Thank you
Mrs Scott, West Kensington, W14
Dear Matt, I am writing on behalf of us all to say that we have been very impressed by the standard of service and workmanship we have received from Ash Island Lofts starting with our first meeting in 2018 and the drawing up of the plans right through to the last little problem with the French Doors, which was quickly fixed. We all love the extension which has not only added enormous value to all our lives but also to the value of the property. A company’s excellence is not only based on delivering a good product but also on how everyone reacts when things don’t go according to plan. On this front everyone involved with our project proved exemplary - from challenges with the weather to difficult neighbours, problems with the glass for the balcony, and the few snags post completion. Daniel and Szabi are not only great builders, they are also courteous, diligent, respectful, reliable and nice to have around. We missed them when they went on leave which was before the final stage had been completed. The replacement team of Cristian and Lucian proved to be just as competent, reliable and courteous. Throughout it all Michelle, or her support Chris, was always just an email or phone call away and every question or request, no matter how small, was dealt with immediately making one feel like a valued client. The building inspector breezed through the extension saying he never had any problems with Ash Island Lofts as their standards of workmanship and compliance were consistently high. We don’t know how you do it week after week but we salute you all and wish you many more years of success. Kind regards, Linda, Robyn and Mungo
Mrs Stanley-Carroll, Chiswick, W4
Can’t rave enough over your staff - each one of the Ash team plus the wonderful Michelle were delightful - and, of course, the stars of your Band are Daniel and Szabi - so industrious and diligent, so kind and empathetic. Nigel and Jane popped round last week - seemed very keen - so hopefully another customer for your great company. I'm really proud to show potential loft people my beautiful space as I found the experience of checking out lofts very useful - and must have seen over a dozen lofts before appointing Ash Island. As you probably remember I was very scared.
Mr Grant, Surbiton, KT6
Matt has somehow made a building project pleasurable! His reassuring and friendly confidence is shared by his team and they were honestly a pleasure to have around. The guys were polite, considerate and kept us updated throughout the build. From the very start, Matt was transparent and helpful, explaining the process thoroughly and keeping us up to date with progress during the project. We would not hesitate to recommend Ash Island to anyone looking for and honest and friendly building company. We really hope to be able to use them for a ground floor extension in the near future. Huge thanks to Matt and the team for our beautiful loft bedroom and bathroom - it has transformed our lives and we love it!
Mrs Geal, Isleworth, TW7
We used Ash Island for our loft extension. They were absolutely amazing. The team we had on site were so organised and efficient. They stuck to budget which is the first time that's happened to us in years of home improvements and renovations. I felt informed throughout the whole process, the team turned up at the same time every day and tidied up before leaving every afternoon. There was no swearing or cigarette butts or intimidating male builders in my house - just a very professional group of guys who knew what they were doing and got on and did it. The loft was finished exactly on time in 6 weeks. We are delighted with the result - it's transformed our home and our family life. Thanks Matt and team!
Mrs Boys, Isleworth, TW7
From the initial visit through to completion and after-care, Ash Island was outstanding in the work that it did to convert our loft into a master bedroom with an attached bathroom. The company also modified existing bedrooms at our request. We were guided through the process by Matt who gave us top-class advice about how best to meet our needs and preferences. We were well looked after by the client services manager, Michelle, and the site manager, Edward, who couldn’t have been more helpful. He, and the rest of the team, were thoroughly professional and carried out the work to the highest standards with a minimum of disruption to us. The job was completed on time and not only are we pleased with the result, but the rest of the family are wowed by it as well. So many thanks Ash Island and we would not hesitate to ask you to carry out work for us again. We recommend you highly to anyone wanting loft or other conversions.
Mr and Mrs Moriaty, Morden, SM4
Ash Island worked on our loft extension and side return kitchen extension. They started work promptly and finished in a great amount of time ahead of our new arrival. They went above and beyond to cater for our needs and are very knowledgable . If we were to do another project, I can guarantee it would be Ash island. I would not hesitate to recommend this incredible establishment. Thanks again. ;-)
Mr Townsend, Streatham, SW16
We had our loft converted by Ash Island and absolutely love it. The work was on time and on budget and the work was to the highest standard. Would definitely recommend and will be using them for our next project!
Mr Callant, Ealing, W5
May I take this opportunity to thank Ash Island for the excellent work on our Loft conversion, the whole team was fantastic! A special thank you to Mike who was such a great guy leading the team.
I would also like to thank you Michelle for your support and for making everything run so smoothly, truly professional throughout.
I will certainly not hesitate in recommending Ash Island to my friends.
John & Caroline
Mr Perkins, Brixton, SW2
Ash Island Lofts were amazing from first initial contact.
Matt and Michelle in the office were brilliant; full of information and always willing to answer our many questions.
Our lead builder was Chris. The whole team was amazing and left our house very clean each day. We recommended Ash Island to 2 of our close friends and are going to use Ash Island for our next building project in the near future
Mr Jethwa, East Dulwich, SE22
When we decided to engage with Ash Island, we certainly knew we are in safe hands (we read so many positive reviews) but we never expected that we will have brilliant builders, excellent project management and certainly great diplomatic skills in Matt who, alongside our main builder, had to deal with our pretty difficult neighbours. Above all, they did excellent job and we now have two big rooms, bathroom and a lovely roof terrace to enjoy in. They gave us useful suggestions along the way and maximised the space and height of the extension. Overall we were really impressed with the team’s professionalism - they stick to their word and deliver quality builds. The loft has changed the way we live and we couldn’t have done it without the Ash island team! And we have already recommended them to our neighbours and friends!
Mr and Mrs Sinclair, Acton, W3
Brilliant service, would highly recommend.
Mr O'Leary, Marylebone, NW1
I recommend Ash Island to anyone. Their work - a full renovation of our house, including rear extension and loft extension - was excellent and the communication really good throughout our project. They worked really well with our architect and delivered everything on time. We were really pleased.
Mrs Wickremasinghe, Colliers Wood, SW19
We recommend Ash Island Lofts to all our friends. Our loft was finished ahead of time to a great standard. None of our additional requests were ever a problem, smooth sailing throughout. Not to mention the great customer care during and after the works. Couldn't be happier :-) Thanks Matt
Frank G, Hammersmith, W6
Matt and his team are very professional and respond fast to the clients requirements. You are in the safe hands!
Mr and Mrs Telling, Chiswick, W4
We decided to replace our roof tiles and create a loft room. Ash Island Loft website stood out with the brilliant idea of showing photos of the team.
From the day the scaffolding went up , we knew they were the right choice.
Everything went with military precision and we now have a staircase looking like an original part of the house leading up to a great loft room with fantastic carpentry features (thanks Mike) and a price winning roof (thanks Cristian)
Mr England, Streatham, SW16
The loft conversion was my wife Susan’s pet project, and she was highly delighted with how it turned out. No-one who came to the house after it was completed escaped without being led by the hand up to the top of the house to check out the perfectly-matched staircase, the new bedroom, the luxurious new bathroom, her new open landing study area, and the cunning storage cupboards that somehow managed to swallow up the mountain of junk that had been up there before. Ash Island did a fantastic job and I recommend them wholeheartedly, as they were recommended to us by a member of my cricket team. They completed the work even quicker than they promised – and they were already comfortably the quickest we were offered when shopping around. They carted off all the debris every few days, so there was no skip left hanging around outside for weeks. Their teams were cheerful and friendly – one of our neighbours remarked that he had enjoyed hearing their jokes in his native language over the fence. Best of all, though, is the follow-up care. New building work inevitably settles a little to begin with, and the little problems that needed ironing out in the subsequent weeks – a door that needed re-planing to fit, a bit of fence that got knocked over by the scaffolder – were dealt with immediately, the same day we rang up, and always with a smile. And when Matt came round to take aerial pictures he let my sons have a go with the drone. What more could you want? Go for it.
Mr Mendes, Acton, W3
Matt and team did a fantastic job on the house. Just wanted to say thank you. Such a well run outfit, I come from a family of builders so I know the challenges that you face regards staff, deliverables, sub contractors etc and they’ve done a great job.
Your team are tremendous and I would recommend them to anyone I know. Their finishing is excellent, great communication and top class crew. They finished on time and on budget!
They incorporated changes and plan additions during the project without any issues.
Thanks again we will be in touch later this year for the kitchen and down stairs extension.
Mr Sarmiento, Ealing, W5
Ash Island Lofts were excellent from design to completion. I’ve had some bad experiences with building companies in the past but Matt Ryder and his team were professional throughout. They did an amazing job in creating a loft that is both beautiful and functional. Thanks guys.
Mr and Mrs Pensa, Tooting, SW17
Can't recommend Ash Island highly enough. They did a really fantastic job on our loft and exceeded our expectations on all fronts - bang on budget, finished a week ahead of schedule and every single member of the team was absolutely lovely. Chris and Paul who were our primary build team were highly skilled craftsmen, paying great attention to detail, clean and tidy, turned up on time and got straight to work - loved them! Honestly a great experience from start to finish. 5 very well deserved stars!!
Chris & Poppy (SW17)
Pierre & Virginie - Duke Road, Chiswick, W4
We worked with Ash Island Lofts to create a rear bedroom extension in our flat in Chiswick. This also included replacing the staircase and raising the roof, as well as creating lots of built-in storage. We decided to have the decoration (painting and carpets) done by separate companies.
We are overall very satisfied with the work that they did for us. If you are looking for a very professional team who works really fast, delivers on deadlines and does good quality work, all of this for a reasonable rate and no hidden charges or extras, they are the right company! We especially appreciated their professionalism, reliability and their commercial sense. There were no hidden charges or bad surprises in the end and they guarantee after-work service!
The work was even completed in a record breaking 3 weeks and we would absolute recommend Ash Island Lofts to friends and will not hesitate to contact them again if we need any other work done in the future. By far, the best company and experience we've had with a building company ever! 5/5 quality work and rigour and delivery on their promises.
Mr Dhillon, Chiswick, W4
We are so glad that we chose Ash Island Lofts to do our recent loft conversion.
From the first to the last day of the project they were professional, friendly and efficient. Everything you would hope for in a building firm.
The end result exceeded our expectations and we are delighted with the new space they have created.
Matt, and Aron, our site manager, communicated well and made helpful suggestions to make the most out of the design. Aron's team of hard working and friendly tradesman got the job done quickly and were a pleasure to have around. They worked extremely efficiently and were polite and considerate.
We wouldn't hesitate to recommend Ash Island to anyone considering an extension.
Mr and Mrs Harris, Ealing, W5
Ash island were brilliant. WE are really impressed with their standard of work and they were a pleasure to have around the house. Very respectful, and polite to us and the neighbours, and kept the mess down to a minimum.
They also managed to stay on schedule and I would highly recommend them. Hayden was a brilliant site manager who made everything 100% easier.
Thank you all.
Mr Kerr, Chiswick, W4
Matt from the word go was extremely professional, approachable and his 'can-do attitude' made you feel very confident in the service you were about to receive. We are so happy with our loft extension and his crew were extremely efficient, kept things neat and tidy and kept to their time frame. A top service from a friendly team of builders.
Mrs Maher, Acton, W3
Ash Island have recently completed our loft extension. I wouldn't hesitate to recommend them. From the very first visit they were professional, courteous and stuck to their promises. Amazingly our loft was completed in 4 weeks (L shaped dormer to give two bedrooms and a bathroom). Every single person who came on site was great, Super clean, friendly and polite. Also great with our two boys who wanted to know everything that was happening.
I particularly loved the social media aspect which meant that I could check on progress every day from the office.
Miss Sage, Hammersmith, W6
Fabulous stress free build, fantastic team and bizarrely enjoyable experience. I highly recommend Ash Island Lofts. Within budget and in less than four weeks, incredible! What more can i say?!
Mr and Mrs Griffith, Streatham, SW16
Nothing but good things to say about Matt and his team. Inevitably there are always snags at the end of a build and what was so refreshing about Ash was that they very efficiently (thanks to the formidable Chris Fuller) sorted them all out, however small. Previously we have been left by builders with small but nevertheless frustrating things unfinished as they move onto the next job... Ash has restored my faith! Also, we really liked the daily Facebook photos that showed how loft work was progressing as before they broke through the ceiling all we could hear were bangs. It's great as a reference to see how things are progressing each day. They were quick too, which was helpful when we had a baby on the way... thanks Ash!
Mr and Mrs Walton, East Putney, SW18
I'm not normally one for writing reviews but I felt compelled to in this instance because I cannot recommend Ash Island highly enough. Matt, Lloyd, Aron and the team did a fantastic job with our loft conversion. From start to finish they were efficient, polite, responsive and delivered work of high quality. Moreover they were very competitive on price, stuck to the quotation and even finished the job two weeks ahead of schedule - all things that seem to be unheard of with most builders if my friends are anything to go by!
They have an extremely slick and well organised operation administered by the wonderful Michelle who responds to all emails within a matter of minutes. Aron and his team worked extremely hard and were very respectful of our property which we were living in while it was ongoing. Whenever there were queries about our preference on something Aron would be sure to ask rather than going ahead and asking forgiveness later as so many builders seem to do. His team even went out of their way to pick up some tiles for us to save on delivery charge.
I honestly think Ash Island are a very special class of builder who do as they say will do and genuinely care about the result. After the build they dealt with all snags with no quibbles and have put us touch with an excellent decorator who did all the painting after they had finished. I have recommended them to all my friends and continue to do so.
Mrs Beaton, Shepherds Bush, W12
We are completely thrilled with all the work that Ash Island did for us - they completely transformed our house and helped us create a lovely family home. Matt and his teams were so efficient, helpful, respectful, courteous, etc etc! They were great with offering suggestions or different options - excellent at problem solving and very creative. Ash Island exceeded our expectations and have provided a top notch service all around. I am pleased to recommend Ash Island to my family and friends.
Mr Feltham, Strand-on-the-Green, W4
After six or seven years building up the courage to go ahead with the project we finally decided on a loft conversion in our small house in Strand on the Green. I stumbled across Ash on the internet and following several meetings with Matt and Lloyd felt I had the confidence and trust in their company to award them the contract. I should say the night before doing so I visited a house in nearby Riverview Grove where they had just completed a similar loft conversion and received an unqualified vote of approval from the householder - which seemed to justify our instincts in giving them the go ahead.
It was comforting to discover that no payment was required until two weeks into what I was told would be a four week project. In fact, along the way we decided to ask Ash to re-roof the property and carry out a major modernisation of our tired old bathroom which added an extra week. A pretty impressive performance. The team given the task of transforming our property included Hayden, Billy and Dylan who were always very polite and helpful. Of course there were hiccups. The original plans included a shower with an en suite bathroom in the loft. However, following a site meeting we all agreed inclusion of a shower would severely reduce space in the loft so that part of the plan was aborted.
There were no hidden extras. We decided on a higher quality dormer which added to the original estimate but the result was well worth it. We have gained a lovely, light extra room in our formerly cramped home. They did what it said on the tin..."
Mr and Mrs Cash, Chiswick, W4
We decided to go with Ash Island Lofts for our dormer loft conversation as they were very competitively priced and were very straightforward to deal with. Ash Island handled our planning application (went smoothly) and building work started on time. The team were great - especially John who is a real safe pair of hands, very pleasant, reliable and knew exactly what needed to be done and when. There was the odd little hiccup along the way but we expected that given the nature of the work being carried out. Any issues were dealt with quickly and the loft itself was finished (including decoration and bathroom) within six weeks which was impressive.
Everything was also completed on budget - another reason to use Ash Island, as they stick to a fixed price quote (any other additions to be agreed) and we paid nothing until our new stairs and windows were fully fitted. Overall we are really pleased with the results and would recommend Ash Island to anyone wanting a high quality loft conversion.
Mr and Mrs Petej, Fulham, SW6
We employed Ash Island Lofts to create a mansard roof extension on top of our existing Victorian terrace in Fulham. This was a pretty extensive project which involved raising the roof and created another bedroom, bathroom, roof terrace and a walk-in wardrobe as well as subsequent decorating. Given the scale of the project and the fact that most of our previous experiences with building companies were fairly negative it was essential we found a professional company, which was able to deliver.
We could not be more happier with the work Ash Island Lofts did for us. From an initial meeting to planning of the project and subsequent execution the team was incredibly proactive, professional, timely and overall offered fantastic value for money with no hidden charges or unanticipated surprises. Furthermore, they scheduled the work for 8 weeks and finished in 7, being very helpful at each stage of the project. We were ale to remain in our property while the work was being carried out with the team being efficient, very courteous and professional throughout. Throughout the project they offered very advice on all aspects which was very helpful overall and made the final results look even better than we initially hoped.
I will not hesitate to recommend Ash Island Lofts to friends and will gladly use them again in the future. They are a rare find in the building industry in my opinion and are overall incredibly great to work with - best service I ever had from the building company by far.
Mr and Mrs Dunn, Shepherds Bush, W12
"We could not be more delighted with the work of Ash Island Lofts. They did a loft conversion with a bedroom and ensuite bathroom as well as a rear extension office. They completed it all in five weeks on budget. We were very impressed. The quality of the work is very high and the team was friendly and very tidy. The team leader, Hayden, is excellent and his very high standards set the example for the rest of his team. I would have no hesitation in recommending Ash Island Lofts - I think they are exceptional."
Thanks for your excellent work and please pass on my gratitude to Hayden and the team.
Miss Paul, Clapham, SW4
The Ash Island team did a great job of the loft conversion and refurbishment of my Edwardian terrace do up. Lloyd, Matt and the team managed to complete the loft conversion in record time and Mario did a stellar job of the decorating. Any issues that arose were dealt with very reasonably and effectively.
Mr and Mrs Evans, Ealing, W5
"I cannot rate these guys highly enough. They must be the hardest working Builders in West London. We contracted Ash Island for a 2 bed + bathroom Loft conversion and they handled all aspects of the design and build process from start to finish, they arranged for the preparation of architectural drawings ensuring that the planning application was properly prepared and submitted. Once planning was approved there was minimal delay before the build process commenced. Hayden and his team were fast and efficient, completing the build to a very high standard on time and in budget. If you are considering a Loft Conversion then look no further than Ash Island."
Mr Queiro, Acton, W3
I had a loft done by Ash Island: great service, great people, great price and done in record time.
Mrs Sandberg, Fulham, SW6
I have no hesitation in recommending Ash Island Lofts and Extensions. They completed a double mansard and rear addition extension for us on time and on budget as well as to a very high standard. We chose them because they were professional and knowledgeable from the start and promised to complete our works in 8 weeks when most other companies we saw were vague about the time or told us it would take 16 weeks. We found Ash Island to be very reliable at dealing with any little issues along the way, including slight changes – everything was handled fast and actioned immediately. The actual building team were just incredible, they worked so hard and nothing phased them – including carrying my very heavy soundproofing boards up to the 3rd floor. All in all I found Ash Island to be honest, responsive, caring and professional. Our double mansard and rear extension have really exceeded expectations both quality and design wise – I would definitely use Ash Island again and highly recommend them.
Mrs Tomlin-Skinner, Isleworth, TW7
Professional, friendly, great value for money and excellent standard of workmanship. We are delighted with our new third bedroom and ensuite and we would recommend Ash Island to anyone considering extending. Thank you!
Mr Meyer, Surbiton, KT6
I first met with Matt at the end of 2015 to discuss the possibility of converting our loft space into an extra bedroom with en-suite. Matt was straight talking and open about possible options and how the process would work. He was extremely efficient and very approachable in answering all my questions and also providing his input on certain decisions which was very helpful. I did get quotes from other leading companies but they were all very similar with the difference being that Ash Island included the fitting of bathroom items and partial tiling in the quote.
Once planning was approved to convert our loft into a master bedroom with en-suite and WIC we agreed the start date with Matt. The actual build was managed by Edward and his team of Donny and Jimmy. Edward arrived the day after the scaffolding was erected and measured up the loft space to place the order for all the materials which were delivered two days later when the actual build began. Edward was simply amazing and he and his team were nothing short of professional, friendly and very tidy. Edward also made the build feel very personal where he would ask for my input on a number of decisions and also give his 'expert' opinion which helped hugely. The actual construction took only 21 days from start to finish, then the jointing another 3 days. These guys don't hang around!! Ash Island also took on additional items such as a full re-roof (all new tiles, facias, soffits and gutters), new windows fitted on the first floor plus some other extras which I agreed with Matt upfront. All in all from the day the scaffolding was erected to being removed has been 6 weeks but the actual build duration which ended with the bathroom being fully functional was 5 weeks.
Each day Lloyd would also visit the site to ensure all was going to plan and then upload photos of the build progress for all to see. So between Edward, Lloyd and Matt there was always someone to speak to if you had any questions or concerns. Michelle who handled all the admin and payments was also very efficient.
I would recommend Ash Island to anyone looking to convert their loft space, quite simply they are outstanding and I have enjoyed being part of this build interacting with all the teams (build, electricians, plumbers etc.) on a daily basis. Great company, great job.
Mr French, West Kensington, W14
Having got fed up with the original loft company I contracted to run my project, I went in search of somebody else who could take over. I came across Ash Island Lofts on the internet, instantly liked their website and so contacted them for a quote. Within a few days Matt visited, measured and provided a sensible quote with everything clearly explained.
As part of the design process I was taken to see existing jobs that were going through similar developments (lowering of the existing internal ceilings) and to meet members of the team. This really helped install confidence as ultimately I had just found these guys on the internet. Once the scaffolding was up, it was all systems go. On any given day there could be a variety of trades onsite all working seamlessly alongside each other – the teams are very well integrated and organised perfectly from behind the scenes. We were amazed at the speed of progress that was being made. It was rather daunting seeing my home being ripped apart, but the friendly team onsite gave confidence that everything was under control. Within no time at all the place was being put back together and I was able to get a real feel for the extra space.
The work has now been completed for several months and I am so pleased with the end result. The guys did a fantastic job with what was not just a general loft conversion but an entire flat refurbishment. The extra space is amazing and has totally transformed my little flat into a lovely living space. As and when I do my next loft conversion, I know who I’ll be calling to complete the job.
Mrs Sandy Hampson, Hammersmith, W6
If you are thinking of having a loft extension, I would highly recommend Ash Island Lofts. After 3 other disappointing enquiries, I knew I had found the right company when Matt and Lloyd arrived on time for our appointment and discussed the whole planning and building process. The price was highly competitive too, and £5,000 less than a previous quote from another company.
The actual build itself took just 6 weeks, which was due to Hayden and the guys arriving on-time every day and just ‘cracking on with it’. The hardest part for me was living with the inevitable building dust but now, looking back, it was certainly all worth it.
I now have a beautiful light, airy room, with a Juliet balcony and en suite, and am absolutely delighted with it.
I would personally like to thank Matt for his guidance throughout the build, and to Hayden and his team for always being on time, for their politeness and for doing an excellent job. You can’t ask for more than that.
Mrs Barrett, Isleworth, TW7
We chose Ash Island for our loft conversion and I'm sure it's the best choice we could have made.
Matt was honest with what could be done, the quote and timeframe were accurate and the quality of work was very high.
We had Hayden and Billy on our team and they were great workers, very friendly and consulted us on all decisions to ensure that we were happy with the end result.
If you are planning a conversion I would highly recommend asking them for a quote.
Mrs Payne, Fulham, SW6
In 2011 I bought a 2 bedroom Victorian terraced house in Fulham with the intention of providing a capital investment, rental income and eventually a base for my teenage children when they finished university. The property had obvious potential to create a third bedroom and bathroom in the loft and in November 2014 I contacted Matt from Ash Island Lofts to discuss the project. Ash Island’s immediate appeal lay in the transparency of their pricing which was all important as I had a fixed amount to spend! In addition to the loft I discussed with Matt my plan to re-locate the stairs to the side wall as the existing layout divided the reception room in half as it would have been in the original two up two down layout. This would give a much improved open plan ground floor layout and would mean that the stairs leading to the loft would rise above the ground floor stairs maintaining the size of the existing two double bedrooms. I also needed to replace the very tired bathroom and the French doors leading to the patio. Having renovated five houses previously I felt confident in the initial conversations with Matt that he immediately understood what I wanted to achieve and also that I needed to get the work turned around with minimum delay as I would be putting the house back on the rental market when the work was complete. We agreed a start date early February 2015, the scaffolding went up and the workmen arrived. I was able to see photos of progress on a daily basis which was important to me as I live 90 miles away from London. In March the loft staircase went in and I was able to see for the first time the space I would be getting. I arranged with Matt to visit when the electrician was on site to discuss lighting and sockets and then again with the plumber to check positions of radiators and bathroom fittings. When I made a few tweaks to the original plans everything was done with good humour and the minimum of fuss. When the boiler decided not to start at the end of the job Matt just got on and got it fixed and even put in a new room thermostat. The work finished on time as Matt had promised which was quite a feat as every room in the house had been altered due to moving the ground floor stairs. The decorating began after Easter and the house really began to take shape. I contacted my letting agent in May to let them know how work was progressing and they were very keen to take a look. Within two days they had found a tenant with an offer at 40% more than I was earning prior to the loft conversion. The house has been transformed; it was hard work but really well worth it and I’m so pleased I chose Ash Island Lofts to do the work.
Mrs Watson, Ealing, W13
Having decided to get my loft converted I then approached four companies for quotes. Ash Island's came in the middle price-wise. I chose them as I liked the fact that they didn't contract out all the work to other contractors, and the fact that payment wasn't due until the work was complete. This seems highly unusual, and made me think it was in both our interests to get the job done well and quickly.
I was very impressed with the efficiency of whole team. Hayden, Billy and Dylan worked very quickly and the whole building aspect was done in exactly four weeks. I had a daily update from Hayden about what was happening that and the following day, so I was aware of every stage of the build, and when I needed to get the bathroom fittings, tiles etc.
Once the building work was done, finishing off took another two weeks, which included laying a wood floor throughout. I am really pleased with the results. The two spacious double bedrooms and lovely shower room, are all bathed in light from the huge velux windows.
When Matt and Lloyd came round to confirm the build they told me I wouldn't have to worry about any aspect of it, as they would take care of everything, and I have to say that was spot on, it was all so straightforward! There were a couple of problems with the diabolical weather, which caused rain to get in, but these problems were rectified swiftly. All in all, I would not hesitate to recommend Ash Island.
Mr Dawson, Chiswick, W4
Just excellent all round, from start to finish. All I have is great things to say about AIL
Mrs Prior, Acton, W3
Ash Island lofts were recommended to me by a friend and I am so thrilled that we decided to use this company for our loft.
They impressed me from our very first meeting. Matt and Lloyd make a great team. They are incredibly knowledgeable, organised and really know what they are doing. They took time out to discuss our plans with our neighbours and made the planning process really easy. We then met Hayden our builder who is a complete superstar. He told us we would have our loft in 4 weeks and I thought he had gone mad (no way would it be that quick!). But he was at the house at 8am every morning with his amazing team and they worked throughout the day. Hayden is incredible at his job, he is very calm and organised and so considerate. And true to his word our loft took just 4 weeks!! They have made a brilliant space for our 2 kids who just cannot wait to move in to their new bedroom. I cannot recommend this company enough. They care about their clients and do an amazing job. Huge thanks to Matt, Lloyd, Hayden, Billy and Nathan.
Dr Ware, Chiswick Riverside, W4
We searched a long time for a company to do our loft conversion. In the end we chose Ash Island Lofts and we are very pleased with the result.
From the very first meeting we were really impressed with the professionalism of Matt and Lloyd. The team on site, managed by Hayden, were outstanding. We were amazed how quickly the project took shape and was finished. Along the way there were a couple of teething problems as expected with any building work but these were sorted very quickly. On most days I met with Hayden to discuss small changes and in fact the layout was completely changed halfway through the job as he realised there was a better way of doing it.
The price was agreed at the start and one of the appealing things for us was delaying payment until the job was in progress. Many loft companies charge for everything extra (plug sockets etc.) but these guys gave a fixed fair price and there were no additional costs even with a few changes here and there.
We wouldn't hesitate to recommend them and would definitely use them again if we ever move and need work doing.
Mr Hughes, Chiswick, W4
I was absolutely delighted with the team at Ash Island lofts. They undertook a major refurbishment for me, which involved a loft conversion, new bathroom, kitchen and internal reconfiguration.
The team went through the project thoroughly, and were very good at pointing out aspects of my design which I had not previously considered. The standard of the final finish is very high.
As with any building project, there were problems along the way – this is unavoidable in a project of this size. However these were always resolved quickly, properly and without any extra cost. For example, I had a problem with the wooden floor in the loft and the builders were back the next day to come up with a solution.
The neighbours were impressed too, and Ash Island Lofts also did some roof work on their house.
Mrs Sharkey, Acton, W3
Who knew building work could be such fun. Thank you so much Matt, Lloyd, Hayden and the boys. First for making the experience so easy, great project managers meant that my loft conversion was completely quickly and easily.
I had been waiting for a few years to do this project and the work has exceeded my expectations, it looks fantastic and the work has been exceptional and it has become a great asset to my property.
There were no hidden extra's from the original quote and if I did want to alter anything they told me exactly how much more it would be.
I'm a firm believer in recommendation and have been very happy to recommend Ash Island as a great company for any building work and am even considering buying another property so I can use them again.
Mrs Lloyd, Tooting, SW17
We are really happy with the job that Ash Island have done converting our loft into 2 bedrooms and a bathroom. The whole process from start to finish was handled smoothly by everyone we dealt with at the company. We wouldn't hesitate to recommend them to anyone thinking of having a loft conversion. They worked extremely hard to get our project done quickly as they knew we were on a deadline as our baby is due in a couple of weeks, they even finished ahead of schedule! Our site manager Edward was a pleasure to deal with and was really good with keeping us updated on their progress on a daily basis. We are really happy with the finished product and so glad we chose Ash Island over the other companies we spoke to.
Mrs Malyk, Hammersmith, W6
The loft was fully converted within 5 weeks. Aron and the team were always carefully checking with us all of our requirements. Michelle was in daily contact following up with us. The house was left clean every single day, so we stayed in with our children all the way through. The full team remained available afterwards to come back for small adjustments. Great work for reasonable price and professional individuals.
Mrs Cambray, Ashford, TW15
We contacted Ash Island for a quote around a year ago when we were first looking into converting our loft. Matt came to see us a couple of times and we decided to use Ash Island because they were the most professional out of the various companies we obtained quotes from. Their quote was very clear and transparent and they included extras that the other companies didn't such as tiling and the roof dome. We were also impressed with their social media presence which allowed us to have a look at their previous and current projects.
Our build team consisted of Martin and Darius - the hardest working builders we've ever come across. They were considerate of the fact that we were living through the building work with a small child and tidied up each day. As our site manager Martin was always in contact and nothing was too much trouble. We couldn't believe it when they completed the main build in 3 weeks and 3 days!
Chris at the office was so helpful and always replied to any queries quickly. Any problems were dealt with swiftly and without any issue. One of the best parts of using Ash Island for us was the communication - there was always someone available to speak to whether it was Chris, Martin or Matt. We are beyond pleased with our new loft space which has exceeded our expectations and we wouldn't hesitate to recommend Ash Island!
Mr Goodwin, Hammersmith, W6
I would recommend Ash Island to anyone. The Ash Island team has done a great job and I feel my loft conversion has been great value for money. I’m really pleased with the finish and this has also been noted by the Estate Agents I have used to rent my property out, the rental income has gone up significantly. Well done Ash Island!
Mr Haras-Gummer, Ealing, W13
I first contacted Matt in March of this year wanting a quote for a loft conversion into a Master bedroom with en-suite bathroom. I had a prompt reply and a meeting was arranged to discuss the project. I had a good feeling about Matt and Ash Island from the very first day, we discussed ideas and layouts, time frame etc and Matt got back to me within a few days with a very competitive "nuts and bolts' quote, no hidden costs or extras, he even included removing the chimney stack and breast to give us more room.
We were happy with the architects drawings, plans were submitted and the project started in mid August. Martin was our Site Manager and he was fantastic, he and Darius were there everyday at 8am and the loft structure, insulation and plastering was completed in 21 working days that was just Martin and Darius, unbelivable! and the quality was second to none. From start to finish including second fix electrics and plumbing took 5 weeks, as was promised by Matt at the start.
Small issues we had towards the end were dealt with promptly by Michelle who had various people coming to sort things out. I am delighted with the end product and would recommend Matt and Ash Island Lofts to anyone thinking of a loft conversion.
Mr Rollo, Southfields, SW18
I can't really express just how good I think these folks are. Okay, yes they are quick and professional and yes they leave an excellent job at the end of it but on more than one occasion they went above and beyond. Whether it was making contact with the neighbours, meeting me on site at bizarre times or even phoning a random who had left a note on the door. They are great builders and excellent people. I would absolutely recommend this company and will shortly engage them again to do the side return. Not only are they good people and really very good at what they do, but they understand the importance of relationships in customer care. Great company!
Mr Humberstone, Tooting, SW17
We cannot fault Matt and the build team led by Edward on our L-shaped mansard loft. From planning to completion everything went smoothly. Scaffolding was up for just seven weeks! We lived in the property throughout the build, and disruption was kept to a minimum, though we did stay away for a couple of nights while the team made the break-through from the loft into the hall to avoid the worst of the dust! Team leader Edward was great with suggestions that made best use of available space, and in sourcing pine flooring to match that already existing. We would not hesitate to recommend Ash Island based on our experience, and cannot believe the difference the extra space has made.
Mr and Mrs Chamberlain, Acton, W3
We employed Ash Island after seeking several quotes and holding a number of meetings with both general builders and specialist loft companies. Matt from Ash Island immediately impressed with his responsiveness and flexibility in arranging a visit to suit us and quickly providing a quotation. Ash Island's quotation was not the cheapest but having 25 years experience working for main contractors I am well aware that the quote is not always the same as the price you end up paying. Ash were more flexible than most in taking on board my design and specification requirements. Ash's payment terms further convinced me that they were confident in their ability to provide a quality product and that they were financially stable. The pre-construction process was dealt with very efficiently dealing with design, planning submissions, minor design changes and cost adjustments.
The site team was led by Aron, who was always approachable, worked hard and regularly including Saturday's by agreement to get the job done in 5 weeks as planned.
The build team worked around our family with minimal disturbance, cleaned up after themselves, maintained security and were responsive to any issues that arose.
The finished product is excellent, we have lived with it for several months now and have no quality issues or defects whatsoever. We would not hesitate to recommend Ash to anyone looking for a loft extension.
Mrs Hackney, Ealing, W13
We were introduced to Matt and Lloyd by a good friend who had just had her loft done by Ash Island. Our first impressions were good and they responded promptly with a competitive quote and provided positive answers to our questions. The payment plan and timescales were very attractive. Hayden was an excellent Project Manager and together with a good team of lads they were flexible to our needs and together we achieved a great result. We were kept up to date every step of the way and in particular we loved the many photos on the website. The job was finished on time and the price remained the same and now we are enjoying a beautiful new room in our home and it has increased our house value. We would definitely recommend Ash Island.
Mr Oakden, Hammersmith, W6
We found Ash Islands after meeting with four companies. Matt and Lloyd came across very professional, reliable, knowledgeable and honest. We received a fair quote with no pressure to make up our minds. We couldn’t have been happier with our choice and the process as a whole. As we had never attempted a project like this Ash Island and the team were able to help us out at every stage when we needed it. Clear communication and guidance kept us informed of everything we needed to know at the right stages. Once all the paperwork was completed and party wall documents were signed, Ash Islands build team took over. Again, they had all the right traits we would look for in such a team. We were the most nervous about this stage but with Ash Island this was the smoothest part. We had complete faith in Hayden and the team and they kept disruption to us and our day to day lives to a minimum. They clearly know what they are doing and were always professional. The project was completed ahead of time and on budget with no hidden charges. I wouldn’t hesitate to use them again or recommend to anyone!
Mr Ganesar, Brentford, TW8
We decided to go with Ash Island lofts for our loft conversion after seeing the reviews on the website and talking to Matt and Lloyd. They seemed more easy to talk through our ideas for the loft and also offered a more flexible approach than the other loft companies we contacted e.g. using sliding balcony doors as opposed to French doors. We also visiting one of their previous jobs and liked the work performed and the owner was very positive about them.
Their quote was very reasonable and payment was only required in two instalments with the final one being once work was fully completed. Matt and Lloyd handled all the dealings with the council well, including preparing and submitting the plans, getting the necessary permissions and organising the council visits.
We were very pleased with the work performed and especially their main builder Craig who was very punctual and completed the job on time and did his work to a high standard. The bathroom tillers, plumber and electrician were also very good. We would recommend Ash Island Lofts to anyone wanting a competitively priced, high quality job delivered on time. Thanks to all at Ash Island Lofts
Mr & Mrs Waller, Isleworth, TW7
We found the team at Ash Island Lofts really affable and easy to do business with. We appreciated how transparent their quote was. There were no hidden charges and any additional work needed during the build was always discussed and agreed with us before pressing ahead.
We also liked the fact we were able to visit a previous job close to us to see the space we'd be able to get before commissioning the build.
We had a two room dormer loft conversion (which included lowering ceilings) completed on schedule in six weeks as promised and are thrilled with the result. We were kept up to date through the build by daily photo updates and were always welcomed on site by the team to see for ourselves.
We highly recommend Ash Island Lofts.
Mrs Easten, Hanwell, W7
The whole experience with Ash Island Lofts was excellent and we felt confident at every stage of the process that we were in good hands. Every single workman that they employed was polite, clean and very good at their job. I can honestly say that I have never had such a good experience with builders.
On top of that the loft is absolutely beautiful and everyone who sees it gasps with jealousy. We are 100% happy with the end result as well as with the whole process from beginning to end.
Best regards, Ysobel. :-)
Mr Medway, Richmond, TW9
Ash Island Loft completed our loft conversion in the summer and we are very pleased with the overall project and finish. The architect was good at assisting on the design and configuration and helped us maximise the space we had available. We were appointed Hayden to manager the work and he was always available to discuss any issues or alterations.
Once the project started every one worked very hard and every day you would see good progress. In addition to this Matt was always providing regular contact to make sure we were happy with the work. They were also excellent at posting a record of the work being done with photographs of the entire project from start to finish.
Generally the project was not too disruptive until the stairs were knocked through and even then the mess was kept to a minimum along with the disruption. We are delighted with our new loft and would certainly recommend Ash Island Loft to anyone considering using them.
Mr Jungi, Hounslow, TW3
In terms of our experience using Ash Island
Following meetings with several loft conversion companies, we decided to go with Ash Island for two reasons. Firstly, we felt that we could work with Matt and Lloyd, secondly, the payment profile (nothing to pay until the job is half done and then the rest following completion) was a refreshing change to what other companies were offering. The builders were brilliant, Brian, Daniel and Tyrone all worked hard to get the job done. Always polite, professional and taking great pride in their work. We are always kept informed of any issues or necessary deviations from the plans so no surprises. Job well done. Very happy with the outcome.
Mr Balch, Kensal Green, NW10
From the time I first contacted Ash Island Lofts, I got a good impression. They were more responsive, efficient and reasonable than other building firms I spoke to. They were able to convert our loft space, with the additional challenge of a low ridge height, into a whole new floor to our house complete with a large bathroom, master bedroom and study. Despite some difficulties converting the drawings into reality, we worked with the project manager - Hayden - on a daily basis to secure a great outcome in just five weeks from start to finish.
Dr Healy, Hanwell, W7
After spending months trying to find a builder for my loft conversion, and being unhappy with the responses and attitudes of those I found, I came across Ash Island Lofts. I arranged for Lloyd to come and visit my house and prepare an estimate. I was impressed from the outset by his attitude, knowledge, and understanding of what I wanted to achieve. After visiting a similar work in progress and meeting the team I decided to appoint Ash Island Lofts. The quotation for the work was very competitive. The terms of business were very attractive to me, and the lack of any request for funds up front inspired trust.
The team quickly, competently, and without fuss, built the extension to my plans, as well as carrying out substantial extra work which I asked them to do. The job was completed for the sum originally quoted, without any cost overruns. This was very important for me as I had firm budget constraints. The end result is what I hoped to achieve and was delivered without any significant problems.
Mrs Haddock, Cheam, SM3
We were completely over the moon with Ash Island Lofts who recently completed a loft room for us. We know we made the right choice in choosing them, so much so, that we have asked them to price an up and coming ground floor extension too! They were able to start at relatively short notice and were very professional throughout the project. If any issues arose, they were dealt with swiftly and to our complete satisfaction. Also, even though certain elements they had quoted for came in at a higher price than they had envisiged, they did not come back to us for more money - a very honourable outfit. The finish was good and the team we had were lovely, whenever there was a choice to be made, they always consulted us rather than just going ahead with what might be easiest, the result being, we ended up with exactly what we wanted!
To top it all off, we did not part with a penny until they had finished on site - when I tell other builders about this, they look at me stunned and say something along the lines of "there's no way I'd do that" says it all really. If you choose Ash Island Lofts, you wont be disappointed!
Mr Oakley, Feltham, TW14
Just to say a big thank you to Matt, Lloyd, Antony and all the team at Ash Island Lofts for completing our loft conversion and giving us a wonderful new space that we can enjoy for many years to come.
From start to finish the service that we received was first class. After meeting with both Matt and Lloyd at our initial site visit we knew instantly that Ash Island Lofts were who we wanted to use to complete our loft conversion. We had met with several other specialist loft conversion companies and none of them came close to Ash Island Lofts for their passion, attention to detail and above all their knowledge of loft conversions.
A building project of this scale can be a very daunting prospect and especially deciding on a company to undertake the work, but we can honestly say we are delighted we used Ash Island Lofts and would highly recommend them to anyone who is looking to convert their loft.
Mrs Bishop, Isleworth, TW7
If its passion, good workmanship and attention to detail you’re looking for then Ash Island Loft conversions are the team.
I contacted several Loft Conversion companies; Lloyd from Ash Island Lofts was the only person that arrived when he said he would and got a quote back to me that same day. I continued to attempt to get quotes, but, nobody impressed me as Ash Island Lofts had. In the end I decided I had to go with my instincts, and I am so pleased I did, I highly recommend this company and their team of professional tradesmen.
They started very quickly, and the scaffolding went up first, the builders arrived as did a skip, Lloyd project managed the job and kept me informed of which trade would be on site when. After a couple of weeks the roofers arrived, the outside apex was rendered. This was progressing quickly and I was very pleased at the high standard. The electrician and plumber arrived to do their first fixes; the carpenter arrived to fit the stairs. The inside was coming together, the plastering was completed and the ensuite bathroom was tiled. Then all tradesmen came back for their final fixes and WOW I’m impressed at the finish as are so many of my friends and neighbours.
This company come highly recommended by me, they are true to their word, they kept me informed at every step, they use professional tradesman who are all very friendly and happy to discuss your ideas and share some they have. I am happy to recommend this company and if I can extend further in the future they will be my first port of call."
Miss White, Wood Green, N22
These guys are brilliant. The biggest thing when having any building work done is to find builders you can trust, who tell you the truth, and get the job done. Ash Island is the right choice. I wouldn't hesitate to recommend them. Thank you. I love my loft.
Mr and Mrs Shih, Earlsfield, SW18
AIL are a rare breed. They did what they said they would do, all without fuss and within the given timeframe. There were also no hidden surprises regarding the fees – paying nothing up front was certainly an attraction for us for obvious reasons but it also gave us a statement of confidence by AIL in their own services. They have restored our faith in builders!
Matt and Lloyd were invaluable in facilitating the smooth process and led a hardworking team, every one of whom were a pleasure to deal with. Special mention must also go to Karl who oversaw the day to day work on-site and is simply a “legend” – solid, reliable and provided lots of great practical advice!
Our thanks again to the whole team who worked on our project. They certainly get our vote of approval.
Mrs Angelides, Willesden, NW2
Thank you and your team for the wonderful service provided during our loft conversion in May/June 2012.
I would most definitely recommend Ash Island Lofts. Lloyd especially made the process very smooth right from the beginning. He arrived promptly at the first visit and came up with ideas for the loft and provided me with sketches of the proposed conversion within a few hours of the visit which I was extremely impressed with. I had seen 3 other prospective companies and none came close in service and responsiveness. Another key point that made them stand out was the payment on completion. I felt that they must be very certain of their ability to provide excellent work to make that offer.
The workers were all very pleasant and finished their jobs to a high standard. Overall, the loft conversion took 6 weeks and Ash Island Lofts were very determined to complete in the timescale promised, as I was expecting a baby and needed the job done very quickly.
One of the most impressive aspects of working with Ash Island Lofts has been the after service. 6 months after the work, we noticed there was a leak from the shower. We called Lloyd and he came over to have a look at it. He confirmed the leak was due to the plumbing and arranged for a plumber to come round and do the repairs. There were no arguments and no cost to us! I don't think I know of anyone quite as dependable and willing to take full responsibility of their work.
Ash Island Lofts love what they do and won't let you down. I would be happy to speak to anyone who feels they need more re-assurance when making a decision on working with them. I hope my experience is more than enough to set your mind at rest.
Mr Evans, Staines Upon Thames, TW18
When we decided to have our loft converted we contacted four companies for quotes. Ash Island was the second company to visit us. I discussed my plans with Lloyd whom I found very friendly with a lot of knowledge.
All of the other companies requested funds upfront so I was pleasantly surprised when Lloyd explained his pay on completion policy. Choosing Ash Island then became a no brainer for me subject to me seeing a couple of Lloyd's on-going projects.
I visited Lloyd at a project in Chiswick and straightaway my head was turned. I thought 'wow' when I saw the workmanship. The quality was second to none. I did not want to rush in so I visited another project in Isleworth and spoke to the owners. Following this my mind was made up to go with Ash Island Lofts.
Lloyd and his team started in April. They were always on time as well as being hardworking and very friendly. Four weeks after the guys started work our loft was completed. Two double bedrooms both with en suite facilities, and a landing the size of a small bedroom.
We cannot thank these guys enough. There were a few snags, as there always is, but Lloyd did not take a penny more than he had quoted us.
Finally, I would like to say a big thank you for the building team for their 'can do' attitude and Lloyd for being true to his word. We are over the moon with our loft!
Mr and Mrs Witter, East Dulwich, SE22
Dear Matt and Lloyd,
A heartfelt thank you to you and your amazing team for our beautiful loft conversion. I knew from our first meeting that we would get on; what I didn't, and couldn't know then, was quite how impressive a service you provide. You have exceeded all our expectations. It's obvious that what you say on your website is true; you really do believe passionately in your work. It shines through the workmanship and work ethic of Ash Island Lofts.
Please say a heartfelt thank you to Karl, Tony and Billy (our 'dream team'), who were a joy to have around. Seeing what they achieved day by day was extraordinary. Seeing how much pride they took in their work was inspiring, and seeing how tidy they left the house each day was surprising!
I've also recommended you to several other friends who are planning on doing loft conversions and / or extensions, and will continue to do so.
Thanks again for all you've done for us - the roof dome, the plumbing... the list goes on! We may start playing the lottery so we can ask you to come back and do a fab extension for us. We can but dream!
We have been blown away by the good nature, skill and charm of Ash Island Lofts and want to sing your praises from our new rooftop! You are exceptional.
Thank you once again,
Mr & Mrs Witter
Mr Peters, Lewisham, SE13
Having spoken to several specialist loft companies a year previous I was very impressed by the professionalism shown by Matt and Lloyd. Having postponed doing the building work for a year I had no hesitation in getting back in touch with Ash Island to ask them for another quote for the work we required.
Once again the guys impressed me with their speed of response, relaxed but professional approach and their subject knowledge, not to mention the very competitive quote they gave us. We decided to go with Ash Island and they were able to start the build within a few weeks.
Anthony, James, Brian and Paul worked on our build and we could not have asked for a better bunch, we soon felt very comfortable leaving judgement calls to them and the quality of their work was excellent. A few issues arose during the build but the team quickly overcome them with little fuss. The build was completed on time even given the tight timescale!
The only extra's we paid for during the build was to upgrade our boiler, but Ash Island paid half of this cost and they also absorbed several other extras during the build which I am sure many other companies would charge you for."